What is our service?
How do I invite patients?
Who are our doctors?
How to get further support?
What conditions do we treat?
How to answer concerns?
What's the patient's process?
Which patients are eligible?
How to get marketing assets?
Common practice queries
*Check your practice offers them*
Common Patient Objections
It’s understandable that some patients may be reluctant to use a new digital service for their appointments.
On the right we have listed common objections our practice staff have reported, and some simple responses that will help you resolve these patient concerns.
× I only want to see my usual doctor
× The doctor won’t know my conditions
× I’m certain my condition needs to be seen in person
× I’m not confident with technology
× I’m concerned about my data security
× I don’t have my own smartphone to consult on
Frequently asked questions
Find answers to some common questions you may have: