How it works

Seeing a clinician with Push Doctor is just like seeing a traditional clinician in a face-to-face environment, but so much more comfortable and convenient.

Create an account

Sign up for an account in minutes, either on our website or by downloading our app.

Not if you don't want to, however this will depend on what device you are using to consult. If you are using a laptop or a computer, then you can have your digital consultation via the web page. If you are using a mobile phone to consult though, you will need to download the app to have the best experience.

You can still use Push Doctor through our website. You lose nothing by doing so, we only show the experience of using Push Doctor on a smartphone screen because that is the most popular option for patients.

Book an appointment

See a doctor the same day, or another day entirely, at a time and place to suit you.

Your consultation is completely private and confidential, just as it would be in your own surgery, with SSL technology encrypting and protecting all information transmitted through our platform.

Our GPs can treat almost all of the physical and mental health conditions that traditional GPs can. Our What We Treat page breaks down the specifics, but nine out of ten of our patients get the help they need first time.

See a doctor online

Speak to a GMC-registered doctor entirely by video, or by video and text chat.

You’ll speak to one of our NHS-trained UK GPs over video or text chat. Just like in a traditional consultation, you will discuss your symptoms, medical history and any other details you want to make the doctor aware of.

Either in our app or on our website. Get started by signing into your account and briefly entering the virtual waiting room. When the doctor is ready for you, they will quickly ask you to present some ID and confirm some personal details. Once you have done that, your appointment will start.

Your Push Doctor guide

Looking to book an appointment with us for the first time? We do things a little differently to your traditional GP practice, so if you’re unsure about the process simply follow this step-by-step guide where we’ll take you through everything you need to know.

Can we treat you?

We can treat many of the same conditions that traditional surgeries can, but if you want to be completely sure, let us put your mind at rest.


Learn more about what we can treat

Frequently asked questions on how our service works