---
title: How to get further support? | Care Navigator Training Hub
description: Our suite of products provides NHS GP surgeries, hospitals, PCNs, CCGs and Trusts with the software and platform they need to enable remote consultations in a variety of care settings
image: https://www.pushdoctor.co.uk/hubfs/PDR_Global_6_logo_images/PD%20Logo.png
---

![Providing NHS services logo](https://www.pushdoctor.co.uk/hubfs/Providing-NHS-Services.png)

# We're here to help

Our training hub has been set up to help you with any general enquiries or on-shift queries.

### [What is our service?](https://www.pushdoctor.co.uk/partners/training-hub/what-is-our-service)

### [How do I invite patients?](https://www.pushdoctor.co.uk/partners/training-hub/how-do-you-invite-patients)

### [Who are our doctors?](https://www.pushdoctor.co.uk/partners/training-hub/who-are-our-doctors)

### [How to get further support?](https://www.pushdoctor.co.uk/partners/training-hub/how-to-get-further-support)

### [What conditions do we treat?](https://www.pushdoctor.co.uk/partners/training-hub/what-we-treat-a-z)

### [How to answer concerns?](https://www.pushdoctor.co.uk/partners/training-hub/how-to-answer-concerns)

### [What's the patient's process?](https://www.pushdoctor.co.uk/partners/training-hub/whats-the-patients-process)

### [Which patients are eligible?](https://www.pushdoctor.co.uk/partners/training-hub/who-is-eligible)

### [How to get marketing assets?](https://www.pushdoctor.co.uk/partners/training-hub/how-to-get-marketing-assets)

### [Training Guide](https://www.pushdoctor.co.uk/partners/training-hub/training-guide)

### [Common practice queries](https://www.pushdoctor.co.uk/partners/training-hub/common-practice-queries)

### [Child consultations *Check your practice offers them*](https://www.pushdoctor.co.uk/partners/training-hub/child-consultations)

## Contact our team

#### Our support teams are here to help - you can reach out to them using the relevant contact details below.

**

Patient support:**

0330 808 4702

[NHSsupport@pushdr.com](mailto:NHSsupport@pushdr.com)

 

**

Partner staff support:**

Please contact your dedicated Relationship Executive

or

[NHSsupport@pushdr.com](mailto:NHSsupport@pushdr.com)

**Relationship team support:**

Your assigned Relationship Executive will always be more than happy to help you with any other queries or concerns that you may have. If you're unsure of their details, please contact your Practice Manager or use the Partner staff support details above.

## Reporting incidents process

#### Please carefully follow these processes listed below immediately after discovering any incident.

Please report any clinical concerns or patient safety incidents via DATIX by accessing the following link: [https://web.pdrpartner.co.uk/](https://web.pdrpartner.co.uk/)

Any LIVE service or patient issues must be raised via [nhssupport@pushdr.com](mailto:nhssupport@pushdr.com) or call **0330 808 8007**.

The NHS support team are on hand during opening hours to signpost any queries you may have and help coordinate any urgent mitigating actions.

## Check out our partner Facebook group

We've created a community space for you to discuss the Push Doctor service, ask questions and feedback your ideas for improvements.

[Join now](https://www.facebook.com/groups/3341039225961460)

![FINAL](https://www.pushdoctor.co.uk/hubfs/FINAL.png)

![](https://px.ads.linkedin.com/collect/?pid=1226033&fmt=gif)

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