If you are not happy for your information to be used in the ways described here, you should stop using Push Doctor and cancel any appointments you have. If you have any questions about the use of your data please get in touch with us at

This privacy notice tells you what to expect us to do with your personal information when you contact us or use one of our services. It applies to you because you are receiving Push Doctor services as they are part of the NHS services offered by your GP surgery or Hospital.

In some instances, you may have been directed to use the Push Doctor platform for non-urgent care by an Accident and Emergency department you have attended.

In both instances, you will be referred to as an NHS patient throughout this Privacy Notice.

Some parts of this notice also apply to patients who have previously paid for Push Doctor services or received them through their employer.

Personal information is any information that can be linked to you or another living person.

This notice is split into sections:

  • Our details
  • What does Push Doctor use my personal information for?
  • How does Push Doctor get my personal information?
  • What personal information about me does Push Doctor use?
  • Who does Push Doctor share my personal information with?
  • Where is my data stored?
  • How long does Push Doctor keep my personal information for?
  • What rights do I have over my personal information?
  • Contact us
  • Complaints
  • Updating this notice
  • Cookies

We have used links to help you get to the information you are interested in.

In some places we have provided links to other websites, for example the Information Commissioner's website. We are not responsible for the accuracy of any other websites.