How does it work?
Find your surgery
Start by searching for your GP surgery, this will check which service you are eligible for.
Book an appointment
Create your account and see a GP, Physiotherapist or Pharmacist the very same day, at a time and place to suit you.
See a clinician online
Speak to a NHS-trained doctor by video, with the ability to send text and images too.
Clinicians on demand
Meet the doctors
Referrals and sick notes
Shared health records
We're here to help!
What happens in the online video consultation?
Just like in a physical consultation, the online doctor will discuss your symptoms. As it's a video consultation, they can also take a look at any affected areas, or listen out for symptoms. Where medication is needed for you to get better, the GP can issue a prescription.
How do I book my appointment?
Once you have signed up for an account, you can book online doctors appointment in our app or on the website. Once it’s time for your consultation, you’ll enter our online waiting room, and the doctor will see you as soon as possible.
How do I get a prescription?
Once you have consulted with a clinician over video they will advise if you need medication. They will then generate a prescription and send this to your local pharmacy for you to collect.
What does sharing medical records with my GP do?
By agreeing to share your records, notes made in your consultation will be available to your local surgery.
Do I need to de-register from my GP to use Push Doctor?
Absolutely not. Push Doctor is a service which supplements your current GP service to give you better access to amazing healthcare, when you need it. By using the service you won't be de-registering from your GP and will still have access to a physical appointment should you need one.
Who are the doctors?
All of our UK GPs are trained in the NHS and registered with the General Medical Council (GMC), the organisation responsible for overseeing medical practitioners in the UK.
They’re experienced in treating a wide range of conditions, and can help with almost everything your regular GP could in a physical surgery.
What if I need to see a doctor in person?
The online video consultation service through Push Doctor is in addition to the services you’re already offered at your surgery.
This means that you'll still be able to see your regular doctor in person. To do this, you just book in as normal.
Am I eligible for free video consultations?
Free online video consultations with Push Doctor are currently available to patients who are registered with selected partnership surgeries.
If you are worried about Coronavirus COVID-19 you can check your symptoms on NHS 111. If you need to speak to a doctor over video about any other symptoms you can book an appointment below.