NHS Prescriptions

Our NHS-trained GPs can issue online prescriptions, following a consultation. These are sent to your local pharmacy, ready for same day collection, with standard prices.

Book appointment

How NHS prescriptions work

See a GP online in minutes

Create an account or sign into your existing account, then book an appointment on a day and time to suit you.

Get the help and advice you need

Ask all of the questions on your mind, and if appropriate, your GP will prescribe medication during your consultation.

Pick up from your local pharmacy

Collect your prescription and medication from your designated pharmacy the very same day, sometimes even within the hour.

What won't we prescribe?

Providing safe care to our patients is our highest priority. Our doctors always have your best interests in mind, and only recommend the treatment that they believe to be the most suitable.

What types of medication will Push Doctor never prescribe?

We regularly review the medications that we prescribe on our service, making sure we meet best practice guidelines and provide safe care to all of our patients.

Currently, we are unable to prescribe the following medication:

Medication that is controlled or could be misused, including some strong painkillers, calmatives and sleeping tablets.
Medication that does not have a license for use in the UK.
Medication that requires prescribing and monitoring by a specialist.
Antibiotics for the treatment of dental infections and sexual health conditions.
Medication that needs to be administered by injection, with the exception of adrenaline auto-injector devices (like an EpiPen), and preparations for the management of diabetes mellitus.

What specific medications will your GPs never prescribe?

Common medications we get asked to prescribe, but won't, in line with the Health and Social Care Act (2012) include:

Diazapam
Tramadol
Gabapentin
Pregabalin
Zopiclone
Codeine
Sleeping tablets
Natural thyroid extracts
PrEP and PEP (pre and post-exposure prophylaxis for HIV)

Can you issue repeat prescriptions?

We currently don't offer a repeat prescription service, but you may be able to obtain a prescription for regular medication after a consultation with one of our doctors.

What can I expect from an online prescription?

Saving time

With electronic prescriptions, you don't need a paper prescription from your GP – just head straight to your designated pharmacy to pick up your medication.

Reducing waste

With this approach to prescriptions, we reduce the paper generated by the consultation process – reducing paper usage overall and ensuring that waste is kept to a minimum.

Complete confidentiality

Your electronic prescription will be only be seen by your Push Doctor GP, and your designated pharmacy. Electronic prescriptions are every bit as secure as paper prescriptions.

Frequently asked questions

What is the prescription process?

In your consultation, the GP may recommend medication to help you get better, in which case they can issue a prescription. For NHS patients there are no additional charges for your prescription.

If your consultation is late at night and you'd like to pick your prescription up the same evening, we'll try and send your prescription to a pharmacy that's open.

At the pharmacy, you will need to pay for the prescription as normal.

Bank holidays and Sundays We'll do everything we can to deliver our normal service, but during this time we are reliant on pharmacy opening times. Unfortunately this means we can't guarantee our usual service, but we'll look to arrange the prescription for you as soon as possible.

How long does it take for my prescription to be processed?

We'll process your prescription so that it's available at the pharmacy the same day.

If your consultation is late at night and you'd like to pick your prescription up the same evening, we'll try and send your prescription to a pharmacy that's open.

Bank holidays and Sundays

We'll do everything we can to deliver our normal service, but during this time we are reliant on pharmacy opening times. Unfortunately this means we can't guarantee our usual service, but we'll look to arrange the prescription for you as soon as possible.

When can I pick up my prescription?

In almost all cases, your prescription will be available at the pharmacy the same day.If you have your consultation late at night and you'd like to pick your prescription up the same evening, we'll try and send it to a pharmacy that's open.The majority of medications are stocked within pharmacies, but in the rare occasion that the medication you're prescribed isn't available, our customer experience team will find a local pharmacy that can order it in for you.