Westbrook Medical Centre
Video appointments with NHS-trained clinicians whenever you want, from wherever you are.
9am - 5pm weekdays
Digital services
Physiotherapy appointments
Request an online appointment with a physiotherapist through your surgery, they will send you an SMS invite to book.
Our specialist musculoskeletal physiotherapists will be able to assess, diagnose and provide information on appropriate individualised rehabilitation and management through a video consultation.
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How it works
1
Create an account
Your surgery will send you an SMS invite, click on the invite and create your account or sign in.
2
Book an appointment
Once you are signed in you can select the date and time of your appointment convenient for you.
3
Connect to video
Speak with a trained clinician by video or text chat, letting them guide you through a consultation.
Click to play video
Click to play video
What happens in a video consultation
Video
See a clinician face-to-face through video, all without having to come into the surgery.
photos
Use the camera on your phone, tablet or laptop to photograph visible symptoms, either before or during the consultation.
Rapport
Being able to listen and understand you helps to manage your symptoms in the best way possible.
Touch
The clinician may ask you to feel or move the body part you are concerned about to help confirm their diagnosis.
How to create an account
Once you have been sent an invite from your surgery
Click to play video
Click to play video
We’re here to help!
What happens in the online video consultation?
Just like in a physical consultation, the online clinician will discuss your symptoms. As it's a video consultation, they can also take a look at any affected areas, or listen out for symptoms. Where medication is needed for you to get better, the GP can issue a prescription. Our physiotherapists cannot prescribe you medication.
What can an online Physiotherapist help with?
Our specialist musculoskeletal physiotherapists will be able to assess, diagnose and provide information on appropriate individualised rehabilitation and management through a video consultation.
How do I book my appointment?
You will need to contact your surgery and they will send you an SMS invite to book an appointment.
What does sharing medical records do?
By agreeing to share your records, notes made in your consultation will be available to GP's at your local surgery.
Do I need to de-register from my GP to use Push Doctor?
Absolutely not. Push Doctor is a service which supplements your current GP service to give you better access to amazing healthcare, when you need it. By using the service you won't be de-registering from your GP and will still have access to a physical appointment should you need one.
What if I need to see a someone in person?
The online video consultation service through Push Doctor is in addition to the services you’re already offered at your surgery. This means that you'll still be able to see your regular doctor in person. To do this, you just book in as normal.