GP video appointments
Speak with a GMC-registered GP online from the comfort of your home, at a time that suits you.
Pharmacist video appointments
Request an online appointment with a pharmacist through your surgery, they will send you an SMS invite to book.
How it works
Create an account
Sign up for a Push Doctor account, either on our website or by downloading our app.
Book an appointment
Once you are signed in you can select a date and time of your appointment.
Connect to video
Speak with a trained clinician by video or text chat, whichever is easiest for you.
What happens in a video consultation
See a clinician face-to-face through video, all without having to come into the surgery.
Use the camera on your phone, tablet or laptop to photograph visible symptoms, either before or during the consultation.
Being able to listen and understand you helps to manage your symptoms in the best way possible.
The clinician may ask you to feel or move the body part you are concerned about to help confirm their diagnosis.
How to create an account
We’re here to help!
What happens in the online video consultation?
Just like in a physical consultation, the online clinician will discuss your symptoms. As it's a video consultation, they can also take a look at any affected areas, or listen out for symptoms. Where medication is needed for you to get better, the GP can issue a prescription. Our physiotherapists cannot prescribe you medication.
What can an online Physiotherapist help with?
Our specialist musculoskeletal physiotherapists will be able to assess, diagnose and provide information on appropriate individualised rehabilitation and management through a video consultation.
How do I book my appointment?
Once you have signed up for an account, you can book online appointments in our app or on the website. Once it’s time for your consultation, you’ll enter our online waiting room, and the doctor will see you as soon as possible.
How do I get a prescription?
Once you have consulted with a GP over video they will advise if you need medication. They will then generate a prescription and send this to your local pharmacy for you to collect. You'll be notified when it is ready for you.
What does sharing medical records do?
By agreeing to share your records, notes made in your consultation will be available to GP's at your local surgery.
Do I need to de-register from my GP to use Push Doctor?
Absolutely not. Push Doctor is a service which supplements your current GP service to give you better access to amazing healthcare, when you need it. By using the service you won't be de-registering from your GP and will still have access to a physical appointment should you need one.
What if I need to see a someone in person?
The online video consultation service through Push Doctor is in addition to the services you’re already offered at your surgery. This means that you'll still be able to see your regular doctor in person. To do this, you just book in as normal.