How it works
Create an account
Sign up for a Push Doctor account, either on our website or by downloading our app.
Book an appointment
Once you have signed in to your account, you can select a date and time of your appointment.
Connect to video
Speak to a trained clinician by video, with the ability to send text and images too.
Click to play video
Click to play video
What happens in a video consultation
See a clinician face-to-face through video, all without having to come into the surgery.
Use the camera on your phone, tablet or laptop to photograph visible symptoms, either before or during the consultation.
Being able to listen and understand you helps to manage your symptoms in the best way possible.
The clinician may ask you to feel or move the body part you are concerned about to help confirm their diagnosis.
How to create an account
We're here to help!
Frequently Asked Questions to help you better understand the Push Doctor service in your area.
Do I have to pay to use Push Doctor?
Will I still be registered at my GP surgery if I use Push Doctor?
How can I access the service?
Do I have to wait until I need an appointment to set up a profile?
Can Push Doctor GPs request tests and referrals? How does this work?
Is Push Doctor being rolled out across all Hounslow GP surgeries?
Can my appointment be by telephone instead of a video call?
What if I can’t attend my appointment?
Is there a pathway to other services, such as NHS111 and the local Extended Access Out of Hours service?
Is this a long-term plan or being rolled out in response to the pandemic for a time-limited period?
Who’s paying for your services? Is it the GP surgery, Primary Care Network (PCN), GP Consortium or Clinical Commissioning Group (CCG)?
Are there any future enhancements planned?
Are children able to access the service?
Does Push Doctor connect to wearables?
How do I know a communication from Push Doctor is genuine?
Will my consultation be recorded?
The Jersey Practice, Heston Health Centre, Cranford Lane, Heston, Middlesex, TW5 9ER
020 3411 1404