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How to get in touch

Our customer experience team is available to answer your questions every day, between 8am - 8pm.
Start a live chat Help centre

Send us an email

Email the support team at and they'll get back to you as soon as possible. 

...or give us a call

We're available on 0330 808 4702.

Frequently asked questions

We answer many of our customers' frequently answered questions in our help centre.

Help centre


If you would like to make a complaint regarding the medical service you received during your consultation, please log in to do so.