Digital services
GP appointments
Speak with a GMC-registered GP online from the comfort of your home, at a time that suits you.
Child consultations
Our clinicians are able to consult with children and young people aged 2-17, but there are a few guidelines that must be kept in mind.
More information on child consultations
Required ID checks
Both the child and the parent/guardian will be subject to an ID check that complies with NHS England’s standards on ID verification. For adults, this must be a form of photographic ID, while for children this can be a passport or birth certificate.
Prioritising safety
In addition to the required ID checks, the accompanying adult may be asked further questions in order for our clinicians to safely care for the child or young person.
Emergency signs
When booking a child consultation, the adult will be shown an emergency screen, which will advise on any symptoms or signs that require a call to emergency services rather than booking a consultation.
Recorded details
For safeguarding reasons, we keep records of the adult and child present during an appointment. This is to help protect both attendees and audit personal details where necessary.