Refresh 2020 Video with text (1 task) Southway Surgery

Southway Surgery

Video appointments with NHS-trained clinicians whenever you want, from wherever you are.

Monday - Friday: 8am - 8pm

Saturday - Sunday: 9am - 5pm


Digital services

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GP appointments

Speak with a GMC-registered GP online from the comfort of your home, at a time that suits you.

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Child consultations

Our clinicians are able to consult with children and young people aged 2-17, but there are a few guidelines that must be kept in mind.


More information on child consultations

Required ID checks

Both the child and the parent/guardian will be subject to an ID check that complies with NHS England’s standards on ID verification. For adults, this must be a form of photographic ID, while for children this can be a passport or birth certificate.

Prioritising safety

In addition to the required ID checks, the accompanying adult may be asked further questions in order for our clinicians to safely care for the child or young person.

Emergency signs

When booking a child consultation, the adult will be shown an emergency screen, which will advise on any symptoms or signs that require a call to emergency services rather than booking a consultation.

Recorded details

For safeguarding reasons, we keep records of the adult and child present during an appointment. This is to help protect both attendees and audit personal details where necessary.

How it works


Create an account

Sign up for a Push Doctor account, either on our website or by downloading our app.


Book an appointment

Once you are signed in you can select a date and time of your appointment.


Connect to video

Speak with a trained clinician by video or text chat, whichever is easiest for you.

How to create an account

Your Push Doctor guide

Looking to book an appointment with us for the first time? We do things a little differently to your traditional GP practice, so if you're unsure about the process simply follow this step-by-step guide where we'll take you through everything you need to know.

We’re here to help!