---
title: Troubleshooting - Mac camera issues
image: https://www.pushdoctor.co.uk/hubfs/PDR_Global_6_logo_images/PD%20Logo.png
---

# **Mac - Camera Issues**

## Camera Troubleshooting

### Close down applications

Your camera may be disconnected or in use with another application such as FaceTime, Photobooth, Skype or third party application

Please **Force Quit** all applications that might be using your camera:

- Move your mouse to the **upper left corner** of the screen
- Click on the **Apple logo**
- Select **Force Quit**
- Select any applications that might be using your camera
- Select **Force Quit**
- Refresh the page once you have done this and try again

![Mac - forcequit](https://www.pushdoctor.co.uk/hs-fs/hubfs/Mac%20-%20forcequit.gif?width=416&height=349&name=Mac%20-%20forcequit.gif)

### Restart your computer

If closing all other applications down does not fix your camera issues, please restart your computer and try again.

## Chrome

Click [here](https://support.google.com/chrome/answer/2693767?hl=en-GB) to find out more about enabling your camera in Chrome.

## Firefox

Click [here](https://support.mozilla.org/en-US/kb/firefox-hello-cant-access-my-camera-or-microphone?redirectlocale=en-US&cache=no&redirectslug=firefox-hello-cant-access-my-microphone-or-camera) to find out more about enabling your camera in Firefox.

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