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Contact us

How to get in touch

Support for staff and patients is available Monday to Friday between 8am - 8pm, and at weekends between 9am - 4pm.

Send us an email

Email the support team at and they'll get back to you as soon as possible. 

...or give us a call

Our dedicated practice hotline is available on 0330 808 8007.

Incidents process

Please send any clinical, operational or service concerns to Please do not include patient details when raising a concern. We need the date of the consultation, an overview of the concern and the GP involved then we will email you from an NHS mail to obtain patient details to ensure data security. 

Manchester Office

Mailing address
Arkwright House, Parsonage, Manchester M3 2LF

0330 808 4702

Birmingham Office

Mailing address
4 Temple Row, Birmingham B4 6AD