How does Push Doctor work?
Find your surgery
Search for your GP surgery to check which service you are eligible for.
Book an appointment
Create your account and see a doctor the very same day, at a time and place to suit you.
See a doctor online
Speak to a NHS-trained doctor by video, with the ability to send text and images too.
Have you thought about accessing healthcare online?
What is a walk-in centre?
Walk-in centres are sites that provide medical attention for routine ailments and injuries. The benefit of a walk-in centre is that patients do not need to be registered with the facility or a GP to receive care at the centre.
What services do walk-in centres have?
Walk-in centres provide advice and treatment for a number of minor illnesses and injuries, including: coughs, colds and flu-like symptoms, skin conditions, stomach upsets, asthma and other breathing problems, UTIs, back pain, ear, eye and throat infection, and many more.
Can you just go to a walk-in centre?
Yes, provided your local walk-in centre is open, you can go whenever you need to. Opening hours, however, vary from centre to centre, meaning you’ll need to go at a time when you can be seen. You don’t need an appointment to go to a walk-in centre, but you will need to wait until a healthcare professional has time to see you, which could be a few hours if the centre is particularly busy.
What's the alternative to a walk-in centre?
If you need non-emergency healthcare support, Push Doctor can give you the help and advice you need without long waits or needing to travel to busy walk-in centres. With NHS-trained GPs who can prescribe treatments over video calls or text chats, you can receive the treatment and specialist advice you’re looking for, without even needing to leave your own home.
Should I use this service or go to a walk-in centre?
Our NHS-trained doctors are fully qualified and can, in most situations, diagnose and prescribe treatment over video calls or text chat. Push Doctor is a convenient service and is usually the quickest and easiest way to receive treatment, however, if you are suffering from a medical emergency, you should seek immediate treatment from a medical professional in person.
How much time will I save?
On average, Push Doctor can save you a number of hours when compared to visiting a GP or walk-in centre. With same-day appointment slots and no need to travel or queue, you can receive a consultation quickly and hassle-free.
Where does my prescription get sent to?
After your Push Doctor consultation, any prescriptions you require will be delivered directly to your local pharmacy.
Is seeing a doctor online safe?
Push Doctor is heavily integrated and regulated by NHS England and maintains an excellent track record of data security. Your consultation is completely private and confidential, just as it would be in your own surgery, with SSL technology encrypting and protecting all information transmitted through our platform. Additionally, consultations are not recorded and sensitive data is only saved within your medical record.
Can I see an online doctor with the NHS?
If your GP surgery has partnered with us, you are able to see an online doctor with the NHS.