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Get support from a

Digital Ambassador

If you struggle with technology or just need a little support, our team are here to help you.

Benefits of a support session

Technology set up

Our team are experts in technology, and can help with everything you need to get set up and ready to use Push Doctor.

Service walk-through

Once you’re comfortable with the tech, our Digital Ambassadors can take you through the whole service step-by-step.

Moral support

We know change can be nerve-wracking. If you’re unsure about any part of the process, our team can be with you right up until your consultation begins.

Who will I speak to?

All our Digital Ambassadors are members of our patient experience team, meaning they are dedicated to ensuring you have a smooth journey on our platform and are ready to answer any questions or queries you may have.

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What does the process look like?

1

Book your session

Once you have submitted a request we'll respond to you by email to confirm the date and time for your support session.

2

Get prepared

Make sure you have a strong wifi connection and have your laptop, tablet or mobile ready for when your session begins.

3

Ask us anything

Use your session in any way you need; we can go through the whole process with you or just focus on one part - it's completely your choice!

4

Feel empowered

No request is too big or small, our team are there to help you feel confident and empowered using our digital healthcare services.

Book a support session

To book a session with a Digital Ambassador please either fill out the form below or call 0330 808 4702

Want to try it yourself?

If you want to preview the service, take a look at the walk-through videos below, or you can find a more detailed explanation and step-by-step guide on our 'How it works' page.