What we can help with

We can treat almost everything a traditional GP can, providing prescriptions, sick notes and referral letters for a whole host of conditions.

How a consultation works

Photos

Use the camera on your phone, tablet or laptop to photograph visible symptoms, either before or during the consultation.

Video

See a doctor face-to-face through video, all without having to come into the surgery.

Text

Type to speak to a doctor if you can't, or would rather not speak. Video is entirely optional.

Touch

The doctor may ask you to feel or move the body part you are concerned about to help confirm their diagnosis.

Conditions we treat

Some of the most common conditions we treat day in, day out.

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How we deal with medication

GP assessment

In your consultation, our GP will discuss the most appropriate management plan for your symptoms with you. If medication is needed for you to get better, your GP may provide you with a prescription.

Customer experience

Our Customer Experience team will ask whether you would rather your prescription was sent directly to your local pharmacy for collection, or to you personally to take to a pharmacy of your choice.

Our approach to prescribing

Our GPs will always have your best interests in mind, recommending the medication that is most suitable for your symptoms. They do so with evidence-based practice to make sure you are treated safely and effectively.

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Patient safety is our highest priority, and as such, we regularly review the medications that we prescribe on our service, making sure to meet best practice and continue providing safe care to every last one of our patients.

Meet our doctors

GMC-registered doctors supported by medical and pharmacy officers and a data protection and information governance team.